freelancer.com2 часа назадНе указано

24-Hour Call Routing Stress Test

I need to hammer our phone system around the clock to see exactly where, when, and why it breaks. That means placing a very high volume of outbound calls…

Бюджетот $ 250 до $ 750
ТипФриланс
КатегорияНе указано

Описание предложения

I need to hammer our phone system around the clock to see exactly where, when, and why it breaks. That means placing a very high volume of outbound calls to our own in-house numbers throughout the entire day—morning, afternoon, and evening—so every traditional “rush hour” is covered. To make the volume realistic, I want a combination of both real people and automated software working together. The human element will catch nuance and latency that bots miss, while the dialer will generate the sheer load we need. Every call must originate from a unique U S-based number (or a convincingly rotated caller ID pool) so the network doesn’t flag them as duplicates. What matters most is detailed evidence. Any time the system fails, routes to the wrong extension, drop...

Навыки и категории

AutomationCall CenterData AnalysisTelecomTelecommunications EngineeringTelemarketingTesting / QATroubleshootingНе указано

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