Hotel Call-Email Receptionist

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You will be the first point of contact for our guests—by phone and by inbox—so your day revolves around answering calls and emails quickly, clearly, and with a warm tone that reflects our hotel’s personality. Because the focus is strictly on digital and voice interactions, you will not be stationed at the front desk; instead, you’ll work from the back office where you can concentrate on keeping response times low and information accurate. I need someone comfortable juggling several conversations at once. Multitasking abilities are essential: calls may queue while an urgent email arrives, yet each guest must feel as though they have your full attention. Although this is an entry-level role, you should already type efficiently, speak confidently in English, and learn...

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