Remote Customer Support Opportunity

Описание предложения

I’m setting up a small, distributed support team and would like to give motivated new freelancers the chance to grow their profile through steady, long-term work. The role centres on handling customer inquiries via email and live chat; if you are also comfortable with phone support, let me know, as that may become useful later. You’ll be answering questions, solving basic issues, and escalating anything more complex to me. Clear written English, a patient tone, and reliable connectivity are the essentials. I’ll walk you through the knowledge base, response templates, and daily workflow so you can feel confident before taking tickets on your own. Deliverables • Consistent coverage of assigned email and live-chat queues during agreed hours • Professional, empa...

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