Senior ServiceNow AI Developer for ITSM Full Remote Contractor in USD

Описание предложения

We are seeking an experienced Senior ServiceNow Developer for a fully remote, full-time contractor position with an international organization. The role focuses on delivering enterprise-scale ServiceNow ITSM solutions, AI-powered service management capabilities, Now Assist, GenAI and automation. The successful candidate will manage the end-to-end delivery of ServiceNow initiatives, including solution design, development, automation, integrations, testing, deployment, troubleshooting and operational support. Design, develop, configure and enhance ServiceNow ITSM solutions across Incident, Change, Request, Problem and Knowledge Management, Service Catalog, Platform Analytics, Predictive Intelligence and Virtual Agent. Develop workflows, Flow Designer automations, SLAs, notifications, approvals and reusable platform components. Lead ITSM automation initiatives using Flow Designer, Integration Hub, orchestration and intelligent ticket handling. Implement and optimize Now Assist and GenAI capabilities, including AI use cases, skills, prompt design, testing, governance and adoption. Develop and maintain Script Includes, Business Rules, Client Scripts, UI Policies, Scripted REST APIs and integrations. Design scalable, secure and maintainable integrations with enterprise applications using REST APIs and modern integration patterns. Participate across the SDLC, including requirements ga...

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