iGaming ADR Specialist Needed

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I run an iGaming platform and need an ADR professional who can step in across mediation, arbitration, and negotiation to keep player-platform disputes from escalating. My primary objective is clear: swift, transparent conflict resolution that keeps regulators satisfied and, more importantly, keeps players trusting our brand. Here is what I am looking for you to do: • Review our current complaint flow and identify friction points. • Propose a robust, multi-tier ADR framework that blends mediation, arbitration, and direct negotiation so each case is channelled to the right track from day one. • Draft or refine the procedural rules, response timelines, and evidence standards. • Take the first batch of live cases and lead the process yourself—show us how eff...

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