AI Receptionist & Quotation Automation

Descripción de la oferta

I run a Hercules-powered site that already holds all our prices, and I now want the front line of my business handled entirely by an AI receptionist. The assistant must pick up every customer interaction—both phone calls and WhatsApp messages—around the clock, speak in a natural, gender-neutral South African accent, and sound as warm and trustworthy as any human agent. Here is the flow I need you to build: • The caller or WhatsApp user asks about product features, specifications, or basic troubleshooting. The AI answers immediately, drawing information from a knowledge base we will populate together. • While speaking or chatting, it captures contact details and the items the customer is interested in. • It then connects to my Hercules website, pulls the rel...

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