Advanced Customer Support Voice Agent Deployment

Descripción de la oferta

I want to deploy a voice agent that can answer and place phone calls just like a live rep, gathering the caller’s details, understanding the intent of the request, and supplying clear answers in real time. The primary goal is customer support, so every part of the flow—from the greeting to the wrap-up—should feel helpful, polite, and human. Core expectations • Natural-sounding speech recognition and TTS • Intent detection for common support questions, with an easy way for me to extend the dialog later • Ability to handle both inbound and outbound calls on the same number • Real-time call logging plus a transcript or audio archive I can download • Webhook or REST hooks so I can tie the conversation data into my CRM when I’m ready Deliverabl...

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