Hire Mid-Level Live Chat Rep

Descripción de la oferta

I need a proven recruiter to help me place a mid-level Customer Support Representative who will handle live chat as their primary channel. The environment is fast-paced, with users expecting quick, accurate answers and a personable tone. I’m looking for someone comfortable switching between technical explanations, gentle upselling, and calming frustrated customers—so cultural fit and soft skills matter as much as a solid résumé. You will take ownership of the full recruiting cycle: sourcing, shortlisting, running initial screenings, and presenting the most promising candidates. I’d like interview notes, skill-assessment results, and salary expectations for each finalist you forward. I can supply a detailed role profile, brand guidelines, and access to our k...

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