Hotel Call-Email Receptionist

Offer description

You will be the first point of contact for our guests—by phone and by inbox—so your day revolves around answering calls and emails quickly, clearly, and with a warm tone that reflects our hotel’s personality. Because the focus is strictly on digital and voice interactions, you will not be stationed at the front desk; instead, you’ll work from the back office where you can concentrate on keeping response times low and information accurate. I need someone comfortable juggling several conversations at once. Multitasking abilities are essential: calls may queue while an urgent email arrives, yet each guest must feel as though they have your full attention. Although this is an entry-level role, you should already type efficiently, speak confidently in English, and learn...

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