Female English Support Agents Needed

Angebotsbeschreibung

I need several articulate female English speakers to handle customer support for my company. You will be the first point of contact for our users, so a confident phone presence, clear diction, and friendly tone are essential. While the core of the job is customer support, if you happen to bring any software-development experience, that insight will be a welcome bonus when liaising with our engineering team—though it is absolutely optional. Day-to-day you will: • Respond to inbound customer queries, resolve issues, and record each interaction in our CRM. • Escalate technical problems when necessary and follow up to ensure resolution. • Maintain concise, accurate notes so the wider team can track ongoing cases. Fluency in English must be near-native and easily understo...

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