Canadian Admin & Support Virtual Assistant

Angebotsbeschreibung

I need a detail-oriented virtual assistant who is legally based in Canada to keep our small team running smoothly. Your core focus will be light administrative work and prompt email-based customer service. On the admin side, you will update spreadsheets, complete accurate data entry, and triage a shared inbox—flagging priority messages, drafting quick replies, and filing everything logically. For email customer support, you will monitor a second inbox dedicated to clients, answer routine questions with a friendly tone, escalate complex issues to me, and keep response times under two business hours. We already work with Google Workspace, Excel, and a simple ticketing plug-in for Gmail, so confidence with those tools is essential. Familiarity with any CRM is a welcome bonus, though p...

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